Kuwait

Corporate health insurance in Kuwait

Cigna Healthcare solutions are designed to offer countless benefits and world-class coverage for your businesses and employees in Kuwait.

Experience You Trust

225+ year heritage in healthcare, 60 years serving people globally and 20 years in the Middle East

Strong Global and Local Networks

Access to over 5,000 local network providers in the Middle East

Round-the-clock Service

24/7/365 access to multilingual customer service experts

Global Presence

Coverage in 200+ countries and territories across the globe

Explore Our Health Insurance Plan for Your Employees in Kuwait

GlobalCare

Cigna Healthcare's GlobalCare employee health insurance policy for SMEs and large corporate in Kuwait is designed as per customers' health care needs. GlobalCare by Cigna Healthcare offers top-quality care, impeccable service, and peace of mind. Our plans have provided efficient health care solutions to companies across multiple countries.

Feel Confident Choosing Cigna Health Insurance

Focused on Wellbeing

Through our Employee Assistance Programme (EAP), we strive to offer confidential, telephonic, or face-to-face counselling for your employees. Also, to promote wellness, we offer on-site wellness seminars wherein experts provide advice for the optimal health, happiness, and productivity of employees.

Affordable Healthcare Solutions

We work towards making healthcare affordable for everyone. Our in-house team of doctors and network specialists help with sophisticated cost-containment strategies to ensure your policy is being managed effectively.

Local Expertise

With our key operations focus on the Middle East region and locally staffed teams, customers can get guidance that’s grounded in expertise, cultural knowledge, and real-world experience.

Transparency, Integrity, and Unwavering Commitment

We operate with transparency and integrity, and with an unwavering commitment to the health of our customers. And the trust bestowed by our customers in the Middle East for over 20 years validates CIME's core values.

Hear from Our Customers

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Cigna Insured Member

"By way of feedback on the support provided by your team, who has been extremely cooperative, caring , professional and most importantly, responsive to all my needs. The level of assistance provided by your team and the swift response to all matters are highly appreciated."

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Malik Rizwan Ul Hassan

"The team has been very supportive to us. I have never seen any insurance companies assisting their clients in this manner and some of my friends have even been impressed by just the level of support provided to us by Cigna and that It is worth having a Cigna policy."

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Ali

"I would like to thank Cigna team for all the guidance. The whole process was very simplified, well guided and your guidance is highly appreciated. Looking forward to a healthy and positive relationship with Cigna."

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Frequently Asked Questions

The public healthcare system in Kuwait functions via the Ministry of Health (MoH). As of 2011, citizens and expats can access affordable and the best healthcare facilities via health insurance companies in Kuwait. Kuwait also has several specialized medical facilities that cater to the healthcare needs for specific health problems of a person.

Health care services provided by the public sector in Kuwait are offered at no cost to Kuwaiti citizens and citizens of the Gulf Cooperation Council (GCC). Conversely, health insurance in Kuwait is mandatory for all expatriates.

Research has shown that employees who maintain good health habits are happier and more productive. Wellness programmes can increase employee loyalty and retention when offered through the workplace. In short, wellness is a win-win for all. Explore Cigna's Corporate Health Insurance Plan to provide top-quality health care for your employees.

Cigna as a company aims to resolve all complaints fairly, consistently, and promptly. If any of our members or policyholders have cause to complain we will seek to deal with concerns raised as effectively and quickly as possible. Once a complaint is identified, we will be following the below process:

  • You can raise a complaint by calling our Customer Service Team or by emailing complaintsMENA@cignahealthcare.com
  • Your complaint will be logged and acknowledged by a dedicated Complaints Handler within 2 working days.
  • The initial response will be sent to the members/providers at the registered email.
  • Your complaint will be investigated thoroughly, utilizing all information and documentation available.
  • We may also contact you at this stage to request for more information.
  • The complaint will be assigned a specific case reference ID that will be provided to the complainant. All communication and documentation in relation to the complaint will be documented internally under this case ID and available upon request.
  • The total turnaround time for us to respond to your complaint is 14 calendar days.
  • Once the investigation is completed, the Complaints Handler will write to you with a full account of our investigation and our final decision.
  • If you are dissatisfied with the decision reached, you can then escalate to senior management, where they will review and respond to your complaint within 2 working days.
  • If you are still dissatisfied by the decision reached, you can then refer your case to the local regulatory bodies.
  • Finally, if you are dissatisfied with the regulatory ruling, you are then free to pursue private legal action.

Please click hereto download the complaints form.