Globalcare - Employee Health Insurance Plan in Kuwait
Providing top-quality, comprehensive, and cost-effective health insurance solutions for corporates and SMEs in Kuwait.
Experience You Trust
225+ year heritage in healthcare, 60 years serving people globally and 20 years in the Middle East
Trusted Partner
More than 180 million customer and patient relationships globally
Strong Global and Local Networks
Access to over 5,000 local network providers in the Middle East
Round-the-clock Service
24/7/365 access to multilingual customer service experts
Explore our Medical Insurance Plan in Kuwait
Cigna Globalcare plan help SMEs and large corporates provide access to quality healthcare solutions to their employees in Kuwait. The plan offers multiple coverage options and world class benefits to its customers.
This high-value, cost-effective medical insurance plan is designed as per the healthcare needs of your employees, while offering them top-quality care, impeccable service, and peace of mind.
- Pre-existing and chronic conditions covered, up to the annual limit
- Dedicated Sales, Client Management and Service Excellence Teams
- Access to live wellbeing sessions and 500 + streaming classes.
- In-patient & day-care patient hospital treatment and accommodation
- Clinical Case management to help members find the right care path
- Convenient, easy-to-use Cigna Envoy App and digital self-service platform
Manage your plan with Cigna Envoy
Cigna Envoy is our digital self-service platform/app that members can use to easily manage their healthcare needs. From finding local healthcare specialists to submitting claims, Cigna Envoy provides you with all the information you need at your fingertips.
Key Features:
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Assess my Health (access to Wellbeing Tests)
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Online Health Library of useful wellbeing articles
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Access to online smart tools
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Cigna’s Global Telehealth service (24/7 access to doctors for non-emergency health concerns by phone or real-time video chat, all from the comfort of your own home or workplace)
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Wellbeing programmes focused on improving focus, reducing stress, and helping you improve your nutrition and quality of sleep
Plan Details
| Area of Cover | Plan Suitable for | Pre-existing and Chronic Conditions | Out-patient Co-insurance | Maternity Benefits | Dental & Vision Benefits | Wellness Benefits | |
|---|---|---|---|---|---|---|---|
|
Globalcare | Area 1: Worldwide Area 2: Worldwide Excluding USA Area 4: GCC, Arab Countries, Middle East, Indian Sub-continent, Southeast Asia Countries and Africa | Large Corporates and Small & Medium Enterprises | Optional | Optional |
Hear from Our Customers
By way of feedback on the support provided by your team, who has been extremely cooperative, caring , professional and most importantly, responsive to all my needs. The level of assistance provided by your team and the swift response to all matters are highly appreciated.
The team has been very supportive to us. I have never seen any insurance companies assisting their clients in this manner and some of my friends have even been impressed by just the level of support provided to us by Cigna and that It is worth having a Cigna policy.
I would like to thank Cigna team for all the guidance. The whole process was very simplified, well guided and your guidance is highly appreciated. Looking forward to a healthy and positive relationship with Cigna.
Frequently Asked Questions
Healthcare services in Kuwait through the healthcare public sector are free for Kuwaiti and GCC nationals. However, health insurance is mandatory for all expatriates in Kuwait.
An Emergency is defined as the sudden onset of an illness, injury or medical condition manifesting itself by acute symptoms of sufficient severity (including severe pain) requiring immediate and unscheduled medical care, and if left untreated, could result in placing the person’s life and/or health in serious jeopardy; serious impairment to bodily functions; serious dysfunction of a bodily organ or part; serious disfigurement; or in the case of a pregnant woman, serious jeopardy to the health of the foetus. It is the Emergency medical condition of the patient, not the diagnosis, which drives the necessity for immediate treatment. Symptoms must be sufficiently severe to cause the patient to seek immediate medical aid.
Cigna Globalcare medical insurance in Kuwait offers maternity services to its members. Some of the maternity benefits that members can avail are:
- Routine in-patient benefits
- Routine out-patient benefits
- Complications of pregnancy and childbirth
- Legal Abortion
Please note: Terms and conditions may apply for a few benefits
Cigna as a company aims to resolve all complaints fairly, consistently, and promptly. If any of our members or policyholders have cause to complain we will seek to deal with concerns raised as effectively and quickly as possible. Once a complaint is identified, we will be following the below process:
- You can raise a complaint by calling our Customer Service Team or by emailing complaintsMENA@cignahealthcare.com
- Your complaint will be logged and acknowledged by a dedicated Complaints Handler within 2 working days.
- The initial response will be sent to the members/providers at the registered email.
- Your complaint will be investigated thoroughly, utilizing all information and documentation available.
- We may also contact you at this stage to request for more information.
- The complaint will be assigned a specific case reference ID that will be provided to the complainant. All communication and documentation in relation to the complaint will be documented internally under this case ID and available upon request.
- The total turnaround time for us to respond to your complaint is 14 calendar days.
- Once the investigation is completed, the Complaints Handler will write to you with a full account of our investigation and our final decision.
- If you are dissatisfied with the decision reached, you can then escalate to senior management, where they will review and respond to your complaint within 2 working days.
- If you are still dissatisfied by the decision reached, you can then refer your case to the local regulatory bodies.
- Finally, if you are dissatisfied with the regulatory ruling, you are then free to pursue private legal action.
Please click here to download the complaints form.